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FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, you should receive the same product that is depicted in the picture, provided that the product description matches the picture. However, it is always advisable to check the product description and specifications to confirm the product details before making a purchase.
Where can I view my sales receipt?
You can view your sales receipt in your account dashboard. Login to your account, navigate to the "Orders" or "Purchase History" section, and you should be able to find and view your sales receipt for a specific order. If you have any issues, you can also reach out to the customer support of the online shop for assistance.
How can I return an item?
Before returning an item, you should contact the customer service of the online shop to inform them of your intention to return the product and seek their guidance on the return process.
Will you restock items indicated as “out of stock?”
You may contact us and place order for pre order
When can I ship my order?
If the product you ordered is in stock, it will usually be shipped out within a few business days. If the product is out of stock, it may take longer for the shop to restock and ship your order.