General FAQ
- Pre-order items are expected to take 2-3 working weeks for delivery (excluding holidays).
- Once processed for delivery, you will receive a tracking number via email 📦.
- Pre-order items may face issues like 'out of stock.' If this occurs, we will contact you to arrange a change to other designs. Please note that pre-orders are non-refundable. We apologize for any inconvenience.
- For different prescriptions in each eye, please place an order for two boxes.
Shipping FAQ
- : RM10
- : RM13
- Enjoy for orders above RM300!
- Shipping is .
- : RM13
- Enjoy for orders above SGD 300!
- Delivery within West Malaysia usually takes 2-3 business days, while Sabah & Sarawak may take 3-5 business days.
- For Singapore, delivery typically takes 5-7 business days.
- Once your order is shipped, you will receive a tracking number via email or WhatsApp.
- Yes, we do ship internationally!
Tutorial
Why everyone loves Cons
Fast Shipping
All orders ship within 24 hours
After-Sales Guarantee
We offer 1:1 After Sales Service, ensuring every customer receives personalized support and satisfaction with each purchase.
Free Shipping
Enjoy free shipping on all orders over RM300
Certified Soft Lens
MDA & FDA Certified: Globally recognized safety and quality assurance.
Premium Collection
Experience superior comfort and protection with our Premium Collection, designed for both daily and long-term wear, ensuring your eyes stay fresh and hydrated.
Original BMW 3D Wrap Coloring Method
The ii99 R&D team uses the BMW 3D Wrap Coloring Method, encasing color additives in HEMA to prevent eye contact. A color-locking factor ensures moisture retention while maintaining oxygen flow for safe, comfortable wear. With 3D transfer printing, lenses blend seamlessly with irises for a natural look, while a dot-shaped design enhances patterns, transparency, and vibrancy.
Refined and Confident Design
ii99 provides consumers with a variety of contact lenses through unique design options. Not only does it have the effect of magnifying the eyes, but also combines chic patterns, sparkling star textures, and attractive color gradients. This effect makes eyes appear brighter and more lively, creating a glamorous and confident look in everyday style.
Serialized trend vane
ii99 focuses on diverse consumer needs, creating unique product series that blend style and innovation. From the adventurous Journey series to the nature-inspired Reality collection, ii99 redefines eye color trends with distinctive visuals and character expressions, becoming a leading choice for Asian consumers.