General FAQ
- Pre-order items are expected to take 2-3 working weeks for delivery (excluding holidays).
- Once processed for delivery, you will receive a tracking number via email 📦.
- Pre-order items may face issues like 'out of stock.' If this occurs, we will contact you to arrange a change to other designs. Please note that pre-orders are non-refundable. We apologize for any inconvenience.
- For different prescriptions in each eye, please place an order for two boxes.
Shipping FAQ
- : RM10
- : RM13
- Enjoy for orders above RM300!
- Shipping is .
- : RM13
- Enjoy for orders above SGD 300!
- Delivery within West Malaysia usually takes 2-3 business days, while Sabah & Sarawak may take 3-5 business days.
- For Singapore, delivery typically takes 5-7 business days.
- Once your order is shipped, you will receive a tracking number via email or WhatsApp.
- Yes, we do ship internationally!
Tutorial
Why everyone loves Cons
Fast Shipping
All orders ship within 24 hours
After-Sales Guarantee
We offer 1:1 After Sales Service, ensuring every customer receives personalized support and satisfaction with each purchase.
Free Shipping
Enjoy free shipping on all orders over RM300
Certified Soft Lens
MDA & FDA Certified: Globally recognized safety and quality assurance.
Made for Asian Eyes
Our lenses are thoughtfully crafted to complement the unique curvature and natural tones of Asian eyes. Whether you're looking for a subtle, crystal-clear enhancement or a bolder, more defined look, our collection offers styles to suit every preference — the choice is yours.
Product Features #1
Non-Ionic Materials
Our lenses use non-ionic materials to resist protein buildup, ensuring lasting comfort, clarity, and reduced irritation. This advanced technology keeps your lenses fresh and comfortable all day.
Product Features #2
SANDWICH TECHNOLOGY
Our contact lenses are crafted with advanced sandwich technology, designed to prevent direct contact between the pigment and your cornea. This ensures maximum comfort and safety for your eyes, giving you peace of mind while enhancing your look.